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Wednesday, July 10th, 2024 8:56 PM

Was my peacock canceled?

I recently changed my contract with Xfinity. I was told that it would remain exactly the same. Why is my peacock gone now, please?

Expert

 • 

104.8K Messages

9 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.3K Messages

9 days ago

Hello, @user_vdhp1s. Thank you for reaching our team regarding the Peacock concern, we would be more than happy to look into this for you. Can you please provide your full name and full service address in a DM to further assist?

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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