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Wednesday, September 4th, 2024 4:01 PM

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Wanting to switch to Xfinity mobile

Good morning. I have been having words with Verizon the past two days. I have been transferred 1 million times. They told me my phone had been unlocked, but when I go to your website to check if I can carry it with me, it says my phone is an eligible. The last time this happened, Xfinity told me that my phone is showing up carrier locked. Can you check this again for me? 

Official Employee

 • 

2K Messages

8 months ago

@user_uarkvz

 

Thanks for reaching out to us this link https://www.xfinity.com/mobile/byod/compatibility/imei thass great information to check if your IME is compatible with our network

 

let me know if this information is helpful

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