New Poster
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2 Messages
Wanting a discount
I wanted to find out if I could get a refund for the outage that I had most of the day. Yesterday, this happened a couple of months ago, and I never asked, I feel I deserve to have some money taken off of my bill for the inconvenience


XfinitySean
Official Employee
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1.1K Messages
2 hours ago
Hi there, and thanks for taking the time to post here on the community forums! Though a good amount of time has passed, you may be able to quickly and easily request a credit from the Xfinity Assistant.
Please let us know if you have any issues while attempting to do so, and our team can also look over the account to see what's possible!
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