U

Visitor

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1 Message

Monday, May 5th, 2025 1:23 PM

Want to talk to someone

Now my internet again 

Official Employee

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2K Messages

2 days ago

 

user_5qu151 Hello, and thank you for reaching out via our Xfinity Community Forum. How can I help you today? 

 

Visitor

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1 Message

2 days ago

Well since Xfinity make it so hard to talk to a human I'm going else where. I'm returning all the equipment and going to Verizon or T-Mobile.  Good job Xfinity you don't [Edited: "Language"] about your customers.  

(edited)

Official Employee

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1.4K Messages

Hello user_pmuu29. Thank you for sharing with us through our community the trouble you have had with reaching someone. I know how frustrating it can be when you need help, but are not able to get in contact with someone who can help. Our community and team here on the Xfinity Forums is a huge resource for excellent knowledge, and we are able to help out with almost all Xfinity accounts.

Are you having trouble with your account or the services? I would love the opportunity to help you.  

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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