Visitor

 • 

1 Message

Sunday, August 30th, 2026 2:29 AM

Want to remove TV service from my plan

I want to remove TV service from my plan. I do not want to speak to an agent, please help me to do this online.

Oldest First
Selected Oldest First

Official Employee

 • 

516 Messages

5 hours ago

Thanks for taking time to post on our Xfinity Community Forums page, @user_613vg1. I'd like to do everything I can to help with that change. Please send a direct message including your full name and service address, and we can get started anytime.

 

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
  3. Click the "New message" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

 

You can see how to send us a direct message here:

How to: Direct messaging within the forum | Xfinity Community Forum  

forum icon

New to the Community?

Start Here