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Saturday, February 22nd, 2025 3:10 AM

want to remove my ex's name from the VALIDATE ACCOUNT INFO

Wanting to remove my ex's name from my touch security screen (validate account information) so she can stop getting notifications from the security services

Expert

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111.7K Messages

5 months ago

The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.2K Messages

5 months ago

Thank you for reaching out to us  @user_9ef5fl! Is your ex listed as a contact in the Xfinity Home app?

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