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Wednesday, June 25th, 2025 2:12 PM

Want to Cancel Xfinity

Hello, 

i would love to cancel my xfinity service, but cannot reach anyone to help me. I was told I could keep my service up until the 27th until my first paycheck came through and support told me yes. But after all the lies I’ve been told I’m going to switch providers 

Official Employee

 • 

1.4K Messages

2 days ago

 

user_6xubrj Hey there. We can look at your account closely. We would be sad to see you go! 
 
Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

Expert

 • 

111.3K Messages

2 days ago

Concern moved here to the Customer Service help section.

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