Visitor
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1 Message
Want to Cancel Xfinity Service – Currently Outside the United States
I need to cancel my Xfinity service. I am currently outside of the states and cannot call customer support.
Visitor
•
1 Message
I need to cancel my Xfinity service. I am currently outside of the states and cannot call customer support.
Accepted Solution
XfinityPaula
Official Employee
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1.9K Messages
3 hours ago
user_twu5tf Thank you again for reaching out to us for help with closing the account. I'm happy that we were able to complete the verifications needed to close the account. If there is anything else that we can help out with please create a new post, and we will help out!
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XfinityChristy
Official Employee
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2.7K Messages
2 days ago
To send a "Direct Message":
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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