Visitor

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1 Message

Tuesday, February 3rd, 2026 4:15 PM

Want to Cancel Xfinity Service – Currently Outside the United States

I need to cancel my Xfinity service. I am currently outside of the states and cannot call customer support.

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Official Employee

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2.7K Messages

8 hours ago

 

user_twu5tf Hello and thank you for reaching out via our Xfinity Community Forums. I hope your travels outside the states are going well. I would be happy to take a look at your account and make changes as
needed. To get started, please send a direct message with your full name and address. 
 

 

To send a "Direct Message":

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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