Visitor

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1 Message

Tuesday, March 3rd, 2026 11:07 PM

Want a NEW HOUSE PHONE NUMBER

When I make a call, I get a recording saying, "This number is protected by SPAM call filtering...enter the following digits."  I would like a NEW PHONE Number to stop the SPAM reporting.

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Official Employee

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96 Messages

20 days ago

Thanks for reaching out in reference to concerns with making calls. I apologize for any inconvenience this may be causing you, and I will be more than happy to assist you today. To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary
Click the "Direct Messaging" icon 
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing, a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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(edited)

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