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user_614112
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Monday, February 9th, 2026 10:28 PM

Want a different TV box

Technician replaced old box with a Pace XG2v2 which is not working well. Want s box with a DVR like the Pace XG1v4.

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28 minutes ago

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XfinityVictor

Official Employee

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2K Messages

28 minutes ago

user_614112 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

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