WAITING ON COAX CABLE INSTALL SINCE OCT. 13

Transferred apartments and this unit had a cut or chewed coax cable in the wall. Numerous home techs have come out when a post wire installer was supposed to. I have called over 30 times and get the run around every time with assurances that it will be resolved. I’m paying for internet that I don’t have for 6 weeks. Don’t know what’s going on with this company now a days because I’ve had service with them for almost 7 years and since they went nationwide it’s a complete circus trying to get through their automated system or to get an actual answer. I’m about to cancel my internet / phone service and have nothing but terrible things to say about this company. I don’t know what else to do at this point. Any help would be great because I’m done wasting dozens of hours on the phone with a company that doesn’t seem to know what’s going on and can’t get what I need accomplished. Please let me know what my next step is to resolving this is.