Visitor
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1 Message
Waiting for customer service
I have an escalation ticket for senior management to call me back. How long am I expected to wait?
Visitor
•
1 Message
I have an escalation ticket for senior management to call me back. How long am I expected to wait?
XfinityAdrienne
Official Employee
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1.5K Messages
3 hours ago
Good Morning, @user_ygapj0! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. You should expect to hear from a call-back within 72 business hours. Please let us know if you have any other questions/concerns, we are happy to help.
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