Waiting an hour to pay my bill in Canton Connecticut brick and mortar store

I waited an hour yesterday and the Canton Connecticut brick and mortar store to make a payment

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user_3l58zl

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2 Messages

6 hours ago

Took me an hour to make a payment in the Xfinity brick and mortar store in Canton Connecticut. I called customer service it took me 40 minutes to get a hold of customer service while I waited for an hour to pay my bill...

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XfinityThomasC

Official Employee

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2.7K Messages

Hello, @user_3l58zl sorry for the inconvenience in waiting to pay your bill. We appreciate you reaching out about this to help improve our retail stores. I would like to find out more about your experience and help in any way we can. For example, was there an unusually long line at the pay kiosk in this location?

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5 hours ago

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Customer Service

user_3l58zl

Waiting an hour to pay my bill in Canton Connecticut brick and mortar store

user_3l58zl

XfinityThomasC

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