Voicemail

@user_abthq6 If this phone call is going straight to voicemail without ringing, it's likely due to call forwarding, Do Not Disturb settings, or a problem with the phone line or modem. First, check your call forwarding settings in your Xfinity account portal or phone menu and disable any active call forwarding or Do Not Disturb features.

Then, ensure your phone is properly connected and try a different handset or test with a different phone jack. If issues persist, restart your modem and phone adapter.