1 Message
Voicemail claiming to be from Comcast advanced technical support
"New voicemail from +1 855-4... (00:24):
Dear customer. Our system has identified a signal impairment inside your home wiring Network. We need to schedule a convenient no-cost technician visit to ensure you continue to enjoy an interruption free Comcast textfinity service. Please give us a call at 1855-4....."
I did have a notification of network problems the same day so it could be legitimate or a coincidence. How can I verify if this is legitimate?
XfinityAngie
Official Employee
•
2.4K Messages
1 year ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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