Hello, @user_meyy1s thank you for taking time to reach out over Xfinity Forums. You've contacted the right place for assistance, and would like to help in regard to the voicemail you received.
If the voicemail was regarding losing a 50% discount, this is not a valid promotion, and we have numerous Xfinity Forums members contacting us about. Here is a great forums post that has some helpful information on where you can report and our webpage link for known scams: https://forums.xfinity.com/conversations/customer-service/youre-50-discount-has-been-removed-and-your-account/681d4fdfa17bbf4838796f96
If the voicemail was regarding a different concern, please let me know.
XfinityJustinC
Official Employee
•
1.3K Messages
3 days ago
Hello, @user_meyy1s thank you for taking time to reach out over Xfinity Forums. You've contacted the right place for assistance, and would like to help in regard to the voicemail you received.
If the voicemail was regarding losing a 50% discount, this is not a valid promotion, and we have numerous Xfinity Forums members contacting us about. Here is a great forums post that has some helpful information on where you can report and our webpage link for known scams: https://forums.xfinity.com/conversations/customer-service/youre-50-discount-has-been-removed-and-your-account/681d4fdfa17bbf4838796f96
If the voicemail was regarding a different concern, please let me know.
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