Visa Prepaid Gift Card

Hello, and thank you for reaching out for help with your missing gift card. I will be happy to help open a ticket for a replacement, you have reached the right team. @user_8ca342 to begin, please send me a direct message, and we can get this going for you. 

 

To send a "Direct Message":

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

@user_8ca342 

Please note that if you get a replacement there is an expiration date on it.