J

Tuesday, July 16th, 2024 8:11 PM

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Visa gift card

Hello? How long does it take to recieve the visa gift card for military. Is it a virtual card ?Yesterday was my fulfilment date but it still hasn't changed. Thanks for your help. 

Official Employee

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1.3K Messages

10 months ago

jodiharg Thank you so much for reaching out to us here with your questions! You can track the status of your Xfinity gift card at the following link https://www.xfinityincentivetracker.com/track. It can take 2-4 weeks from the fulfillment date for the gift card to arrive. 

 

4 Messages

I am past my qualification date and was wondering when I can expect it to be issued? It has been 2 months since I applied. 

Official Employee

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2.1K Messages

Thank you for clarifying that @jodiharg! Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:

 

Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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