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Wednesday, February 7th, 2024 6:30 PM

Closed

Visa gift card

Lost our visa gift card

Official Employee

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2.2K Messages

1 year ago

Hi, @user_widokz! Thanks for taking the time to visit our forums page for help with that lost Visa Gift Card. I never like losing any cards of mine, so I understand the concern. We can help. Just to confirm, did already receive the shipment of your gift card and lose it or did you never receive it?

2 Messages

I remember receiving it, but haven't seen it since.

Official Employee

 • 

3.2K Messages

@user_widokz

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!

 

- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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