Good evening! Thank you for reaching out to us @user_47f0t3! I believe you might be referring to a prepaid Visa gift card linked to an Xfinity promotion you signed up for in the past. On the Visa card, there should be a number on the back to call. Calling this number should lead to an option to check the balance.
Again
Expert
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32.7K Messages
15 hours ago
@user_47f0t3
I think you should ask your bank rather than you internet company.
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XfinityAldrik
Official Employee
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2.2K Messages
14 hours ago
Good evening! Thank you for reaching out to us @user_47f0t3! I believe you might be referring to a prepaid Visa gift card linked to an Xfinity promotion you signed up for in the past. On the Visa card, there should be a number on the back to call. Calling this number should lead to an option to check the balance.
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