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Saturday, July 18th, 2026 6:17 PM

Virtual Prepaid Mastercard - scam or real

I received this email and a follow up from yourcard@incentivetracker.xfinity.com.  Is this real or scam?

Mike D

We've got great news!

We’re happy to share that your Virtual Prepaid Mastercard has arrived. Thank you again for choosing Xfinity Mobile.

Click below to claim your $400.00 card.

<deleted>

Activation Code

<deleted>

Activation instructions

  1. Click the Activate Virtual Card button above or visit the activation site by clicking this URL: <deleted>
  2. Enter the activation code: <deleted> 
  3. Follow the onscreen instructions.

Tips

  • Click the link above or copy and paste the address into your browser to navigate to the activation site.
  • To avoid being sent to fraudulent website, do not search online for the site.
  • If you have any questions, please call 866-385-8392.

THIS IS A SERVICE-RELATED EMAIL
Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits.

Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.

Comcast respects your privacy. For a complete description of our privacy policy, click here.

Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Valid for up to 6 months; unused funds will forfeit after the valid thru date. Terms and conditions apply.

© 2026 Comcast. All rights reserved.
All trademarks are the property of their respective owners.

Comcast Cable, One Comcast Center
1701 JFK Boulevard, Philadelphia, PA 19103
Attn: Email Communications

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Official Employee

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4.4K Messages

14 hours ago

Thank you for reaching out. It does appear to be an email from Xfinity. To confirm you can visit the link: https://www.xfinityincentivetracker.com/track with your account number to check it out too! @user_mrwcm0

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