Visitor
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1 Message
Virtual prepaid card link not working
I tried signing in and activating the $50 prepaid virtual card from Xfinity and the link didn’t work. I tried it on two different devices multiple times. Is there a different link that I can use?
XfinityLinda
Official Employee
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2.3K Messages
1 hour ago
Thanks for meeting us here in our community, @Britespo1280. We're happy to help with the prepaid card issue. Please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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