Visitor

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4 Messages

Sunday, February 1st, 2026 1:41 PM

Veteran rewards

the link to update my veteran status doesn’t work. I used to be in the diamond tier, but it went back to gold when I moved. Now I can’t reverify my status. 

https://www.xfinity.com/military

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Accepted Solution

Visitor

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4 Messages

6 days ago

Thanks. Yes, it’s finally back up. I was able to reverify my veteran status. 

Official Employee

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1.4K Messages

Excellent to hear. Glad that is all working for you now. If you notice any other issues our team is happy to help. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

 • 

2.2K Messages

7 days ago

@user_afrgkk I can help. Congrats on your move to your new home. My apologies for the inconvenience this has caused you. When you move your military status must be re-verified. It appears the site is undergoing some maintenance. I would check back later. Did you have any additional concerns for us?

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