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Thursday, April 10th, 2025 10:54 AM

Very rude employee Glenview Illinois store

The Indian fella, his name might be Shah was extremely rude to me when I tried to cancel the service. I told him this is the worst customer service I’ve ever had and he kicked me out of the store. he refused to listen to what I was trying to tell him it was so nasty. He wouldn’t give me the phone number to customer service or cancel my service. My Internet service went up very high and I had problems getting through to anybody to help me and the one person I had help me on line a few days ago signed me up for a contract which I didn’t want and I told the person right away I don’t want that plan. I don’t want a contract. I conveniently got disconnected and probably was transferred 12 times to 12 different people and nobody would help me so I had to go into the store and the Indian fellow was very rude to me and the lady next to him was about to give me the phone number until he gave her a look and then she wouldn’t help me. He told me to get out of the store.

Official Employee

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1.9K Messages

10 days ago

 

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