Very poor customer service

I lost internet for 4 days the guy name Allen came said nothing is wrong with the internet. We'll he left a cord laying across my back yard. What a joke my 6 and 8 year old grandson knows more about the internet then xfinity for sure. I would hope you would hire people that wants to do there job because the ones I have been working with is a BIG JOKE!

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XfinityEmilyB

Official Employee

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2.4K Messages

21 days ago

user_9ea6eb Thank you for taking time out of your busy day to let us know about the ongoing service issues you've been experiencing. You have reached the perfect place to get help with your Xfinity service and my team will stick with you here until you confirm everything is back up and running smoothly :).
Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and get started on a resolution.

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user_9ea6eb

Visitor

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5 Messages

21 days ago

I DO NOT RECOMMEND XFINITY!!!

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Customer Service

user_9ea6eb

Very poor customer service

XfinityEmilyB

user_9ea6eb

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