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user_gizp4a
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Sunday, November 30th, 2025 2:27 PM

verify identity

I am not getting your text to continue the identity verification for process of new phone order purchase. order # [Edited: "Personal Information"]

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1 hour ago

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XfinityJosephA

Official Employee

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1 hour ago

 

user_gizp4a our team will see what steps we can take to help. Are you able to let us know if you already have Xfinity internet service and confirm if you would be a new Xfinity mobile customer? 

 

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