Visitor

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1 Message

11/09/2026 2:26 AM

Verification

When a code is sent to my phone, I can’t verify who I am 

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Official Employee

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4K Messages

8 hours ago

user_sf4i1z I’m sorry you’re having trouble getting through the verification process. Are you trying to access the Xfinity website? Or Xfinity App? When the code is sent to your phone, are you receiving the code but getting an error when you enter it, or are you not receiving the code at all?

 

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