1 Message
Vehicle Damage Claim
I was driving down the road, it was dark and rainy - there was an Xfinity line in the road and I did not see it. This line caused damage to my vehicle. My insurance advised me to reach out to Xfinity before filing a claim with them. This incident did not take place on my property or where I receive service. How do I open a claim?
XfinityThomasB
Official Employee
•
1.9K Messages
1 year ago
Hello aschmitz
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
https://www.xfinity.com/support/articles/setting-up-auto-payments
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