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Sunday, September 29th, 2024 1:10 PM

Utility Service Box attached to home is Broken

The utility service box is broken exposing wires to the elements.  What steps do I need to take to fix this?

Expert

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106.6K Messages

20 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.7K Messages

20 days ago

@user_of280b Welcome to our community forum and thank you @EG for moving this post for greater exposure. I appreciate you letting us know about the Xfinity box attached to your home that needs to be repaired. I'll open a ticket and have a technician swing by and replace it for you.

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

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