Visitor
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1 Message
Utility line relocation to new pole
I work for a construction company and we are moving a utility pole and I need Xfinity lines transferred. Who can I contact to begin working on this issue? I do not see an application anywhere. Please advise.
XfinityRichard
Official Employee
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3.5K Messages
2 months ago
Hi there, @user_smhaam ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with contacting the correct team that can assist you with getting that line transferred. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with the full address where the line is located that needs to be moved.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_54daa2
Visitor
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2 Messages
2 months ago
I have the same issue. I have a electric pole that is owned by the utility company. I need comcast to relocated their wiring on the old pole to the new pole.
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user_1t78x9
Visitor
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2 Messages
9 hours ago
Who should we contact directly regarding this issue? My mother has had her new utility pole for almost 2 years, and Xfinity has not transferred its utilities to it. My mother currently has two poles in her yard, and they look terrible.
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