Visitor

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1 Message

Wednesday, May 20th, 2026 6:37 PM

Utility line relocation to new pole

I work for a construction company and we are moving a utility pole and I need Xfinity lines transferred. Who can I contact to begin working on this issue? I do not see an application anywhere. Please advise.

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Official Employee

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3.2K Messages

1 hour ago

Hi there, @user_smhaam ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with contacting the correct team that can assist you with getting that line transferred. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with the full address where the line is located that needs to be moved.

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

 

 

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