Visitor
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1 Message
Utility Box Relocation
Hi. We just had electrical panel replaced yesterday and one of the cables from the comcast box is loose and and a tripping hazard. The previous crew that came in July said the won't be moving the box until new electrical panel is installed. So now that the panel is installed and a comcast wire is a tripping hazard I'd like to request a technician to come and fix the box. Thank you
XfinityThomasA
Official Employee
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3K Messages
4 hours ago
Hello, user_9ak3zn! Thank you for joining the Xfinity Forums community. You've reached the right team for help. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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