X1T's profile

New Poster

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2 Messages

Tuesday, October 14th, 2025

Utility Box Relocation

I would like to know process for moving a main utility box back a few feet. Also is there a cost involved?

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

7 hours ago

Thank you for reaching out to our team here. We can submit a request from here to see if there is an option to relocate that box. There may be a cost associated with that, but the team that looks into that request would let you know if there will be any charge. Can you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

Expert

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113.9K Messages

6 hours ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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