New Poster
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2 Messages
Utility Box Relocation
I would like to know process for moving a main utility box back a few feet. Also is there a cost involved?
New Poster
•
2 Messages
I would like to know process for moving a main utility box back a few feet. Also is there a cost involved?
XfinityJohnG
Official Employee
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2.2K Messages
7 hours ago
Thank you for reaching out to our team here. We can submit a request from here to see if there is an option to relocate that box. There may be a cost associated with that, but the team that looks into that request would let you know if there will be any charge. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
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113.9K Messages
6 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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