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Visitor

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2 Messages

Sunday, April 16th, 2023 3:02 PM

Closed

Utility Box - Move Request

Hello, I’d like to have 2 utility boxes moved, can you please help me raise a request?

I have all supporting documentation available

Thanks!

Contributor

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367 Messages

2 years ago

Hello @user_9a226e thank you for taking the time to reach out to our great team through Forums. I understand you are looking to have utility boxes moved. Can you share what is going on with the boxes and why you would like them moved? Please also share about the documentation.

Visitor

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2 Messages

@XfinityBrianW​ 

Hello I’d like to share this information privately and not in a public forum.

can you help me send a private message?

Contributor

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367 Messages

2 years ago

Absolutely! Glad to help. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

See  https://comca.st/3KQF8q9 for an example.

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