Visitor
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10 Messages
Utility box location
Comcast contractors showed up unannounced in my front yard today to install a very large above ground utility box. It was a big surprise. I understand easement rights but where they were going to put it will be an eyesore for the neighborhood and will cause difficulty mowing around. They couldn't tell me what options were available. They said someone would be in touch. Is there someone from Comcast (not contractor) that I could discuss this with? It would be best if we could meet on my property to find a solution.
Official Solution
CC_Tony
Retired Employee
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1.4K Messages
2 years ago
@user_c3784a
Thank you for your post and for meeting us in DM to work on this. Unfortunately, the best place to put network equipment is not always aesthetically pleasing. I can assure you that our team does take that into consideration when installing equipment. In your case, our options were limited. Thank you for your addition to the Forums. I hope you have a great night!
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EG
Expert
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110.2K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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