1 Message
Utility Box Lid Not Secured
My Xfinity service was recently put underground. A green utility box was placed in my front yard, however, the lid was not secured or latched. Basically, the lid was just placed on top but not flush with the mounting or bottom portion of the utility box. It looks sloppily installed, and I'm sure the lid will eventually come off on its own and expose all the wiring to the elements.
Can Xfinity send a crew out to secure the lid?
XfinityThomasB
Official Employee
•
1.9K Messages
16 days ago
snasm Appreciate the heads-up on the pedestal cover. That should be secured to prevent water, critters, and lots of other stuff from getting in there.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
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