Visitor

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2 Messages

Tuesday, January 20th, 2026 6:00 AM

User_letts

Please help me understand what I’m supposed to do? Ty 

letts

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Expert

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115.5K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.8K Messages

3 hours ago

Hello user_letts! Thanks for reaching out to us on our Xfinity Forums. This is an awesome place to check for help with our services, account details and knowledge from the community. 

Are you having any trouble with your account or services? 

@EG Thank you for moving the post over for us to help out with!

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