Visitor

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1 Message

09/21/2026 4:35 PM

user-2hnx86's

I tries to look up my current monthly statement that will be due the end of the month and it wont let me it says (rendering error occurred cannot read properties) I want this fixed

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Expert

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121.3K Messages

5 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.8K Messages

4 hours ago

Good afternoon user_2hnx86. We certainly want to make sure you are able to view your monthly statements. I will be more than happy to look into this with you. I do have a couple of questions to ensure I fully understand the situation. 

 

Are you trying to view the statement on the Xfinity website or the Xfinity App? Have you attempted to view your statement on a mobile phone or a computer, currently?

 

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