lkimmich's profile

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Fri, Nov 20, 2020 12:00 PM

User on Account

I need to be put on my Comcast account as a User.  I am trying to sign up for Comcast Mobile and I can't do it unless I am listed as a Primary or a User.  Need help ASAP.


Official Employee


6.7K Messages

7 m ago

Hello lkimmich! Please check out our site to learn "How to Add and Invite Users to Your Xfinity Subscriber Account" by clicking here:


If you want to give other members of your household access to your master Xfinity account, you can create up to six distinct users online.

By adding a user, you allow them access to your subscriptions, such as Xfinity X1 TV viewing. You also have the option to give a new user access to billing permissions.

Each account user must reside at the premises where the Xfinity services are provided.


Let us know if you need any other assistance. We're here for you!

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