To be honest, I think it was my name. I was recently hacked and the hacker kept changing my password. I finally realized to change the Wi-Fi password in my home and I believe I’ve fixed it. I’m wondering if the hacker could change my user ID. How can I change it from what it is now?
user_ncwbtj I appreciate you sharing that information. What would you want your username to be, and I can send that request on over for you?
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XfinityShawn
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