Visitor
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1 Message
URGENT SAFETY HAZARD - Pole Transfer Required
I have a letter to send regarding moving utility to a new pole. Please send an address or email I can send this letter to. Please forward this to Engineering / Construction / Joint-Use / Outside Plant for an urgent pole transfer. PPL Electric Utilities is coordinating the relocation of PPL Pole [Edited: Personal Information]
. The current pole and roadside bank create a serious sight-distance safety concern for vehicles exiting the driveway. It is at approximately[Edited: Personal Information]
. Please open a pole-transfer/construction work order, coordinate with PPL and the applicable NJUNS transfer ticket, and send us the ticket number and anticipated schedule. Thank you -[Edited: Personal Information]
XfinityAldrik
Official Employee
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2.8K Messages
4 days ago
Good evening @user_y00ih0! Our team can certainly assist with this pole transfer request. Please send us a direct message with your full name, phone number, email address, and the full address the pole is located near to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
You can see how to send us a direct message here.
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