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Upgrading using the Xfinity app
Follow these steps to upgrade anytime using the Xfinity app:

1. Sign in to your account using the Primary or Managers Xfinity ID and password.
2. From the Services tab, select Mobile lines and data usage located within the Mobile services card.
3. Once you’re on the Xfinity Mobile landing page, select the phone line you’d like to upgrade.
4. Under Devices, select your phone and search for Device management. If your phone is eligible, you’ll see Your device has anytime upgrade.
5. Continue at Step 5 under Upgrading online.

Upgrading Online
5. Select Shop new devices.
6. Pick the new phone you want purchase from the available choices.
7. Select the color, storage size, and if you want to trade in a phone.
8. Select Continue.
9. Select the phone you’re replacing.

Here you will see if your phone is eligible for upgrade anytime and if its eligible for a promotion.
If you’re returning or trading in your current phone, you’ll be prompted to answer a few questions about the device’s condition.

Here is a link that walks you through the entire process.