Visitor
•
1 Message
URGENT: Immediate Cancellation of Services (Account Details in Private DM)
To Whom It May Concern,
Please accept this as my formal request to cancel all Xfinity/Comcast services (including TV and Internet) for my account, effective immediately.
I no longer reside at the property, and the house has been rented out to new tenants. Furthermore, I am currently located outside of the United States and my US mobile phone number is completely unreachable. Please do not attempt to schedule a callback, as it will fail and delay this request.
I have all of my account verification details ready (including the Account Holder Name, Account Number, and Service Address). Please reply to this thread or invite me to a private Direct Message so I can securely share these details with an official Xfinity Support representative to finalize the cancellation without requiring a voice confirmation.
Thank you for your prompt attention to this matter.
XfinityOrlandoM
Official Employee
•
3.4K Messages
15 hours ago
@user_olaeft
Thank you for reaching out. We understand how important your cancellation request is, and we’re happy to help get this taken care of for you.
When you have a moment, please send us a direct message with your first and last name and full service address so we can assist you further.
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
0
0