Visitor
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1 Message
UPS shows delivered but I haven’t received my starter kit
Hello, asking for assistance, I am supposed to receive my starter kit but UPS shows delivered in the locker, but I already checked everything and everywhere, can’t find it, I also asked the office here in my apartment, they didn’t receive anything
CCValerie
Official Employee
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974 Messages
2 years ago
Hi there, @user_631e8f, thank you for taking the time to reach out to us through our Xfinity Forums. I am sad to hear you are unable to locate your Starter Kit for services. We can certainly look into that for you. To get started, may I have your full name and service address?
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• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
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