ups return label

Question

I need to return my device because I moved out of coverage are. However there are no Xfinity stores where I live now. I keep getting directed to the returns page and it is blank. I have seen lots of posts and questions that prove this has been an ongoing issue with your website for a long time. I need a UPS label to have UPS come here and and ship this equipment back. But you guys are not giving me any way to get this label.

XfinityKassie · Answer

user_t238m4 Good morning! Thank you for reaching out to our Forums Team for assistance with returning your equipment. I'm happy to assist you in getting squared away so you don't get charged for your equipment. I've included the correct return site link just in case. If that is the correct link, and it's still not working, you can go to a UPS store near you, and they will box up, and return your equipment for you without an additional charge without having the lable in advance. I hope this helps, please feel free to let me know if you run into any issues with the link I provided.

xfinity.com/returns

Customer Service

user_t238m4

ups return label

XfinityKassie

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