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Visitor

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3 Messages

Wednesday, June 7th, 2023 4:55 PM

Closed

upload speed

It sure would be nice to know when my area's upload speed is going be increased. I have been with Xfinity for awhile now, service has been decent and now ATT is coming into the area with better internet cheaper pricing..

If speeds would be increased I might stay instead of dealing with a switch..

1.2g down but 40mb upload is horrible..

Frequent Visitor

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6 Messages

2 years ago

Same here with 1.2G down and 40 up for years and year and no increase in upload speed.  I was told up to 1GB upload would be available soon and they have been in my neighborhood upgrading equipment but I have not received any emails or offers or notices to confirm what speeds we can get or when.

Official Employee

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2.2K Messages

2 years ago

Hi, @user_9b82ea. Thank you for reaching out and creating a new post. I see you are also excited about the new upload speeds we are adding as part of our Next Generation Internet rollout. Currently, we don't have a set date for specific areas since the work can vary by region. With that said, we will notify customers once the upgrades are complete for their services. You'll see a message on your bill, an email communication, and even a letter in the mail depending on your preferences.

 

Either way, we'll contact all customers once they are ready to go. You can also visit this link which has a comprehensive breakdown of the rollout and what to expect going forward masterly created and updated daily by our very own @XfinityBrie

Contributor

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295 Messages

2 years ago

Ours uploads just increased from 40 to 200!  We got a notice that there would be work at midnight one evening and shortly after, the upload speed jumped dramatically!  Nice.

Visitor

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3 Messages

2 years ago

I’ve been in 40mb for 7-8 years now, it feels like my area is always the last to get any kind of bump

Contributor

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295 Messages

2 years ago

And that lasted for 3 days, and then two nights ago all the lights on the xFi flashed and when it was done, the upload dropped to 100.  Not sure what's up with that.

(edited)

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