CKeeper's profile

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1 Message

Friday, February 26th, 2021 5:00 PM

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Upload speed

I increased my internet plan to the 600 mb plan which also increased the upload speed as well (supposedly). I wanted faster upload speed to upload to different cloud services. I was only getting upload speeds of 1 mb and now with even doubling my upload speed I still only get 1 to 2.7 upload to cloud services. This is ridiculous. I've contacted all services and none of them have any restrictions or caps. BUT when I run a speed test it shows I'm getting 24 upload.  Why is comcast throttling me?

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Problem Solver

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909 Messages

4 years ago

Hello, @CKeeper, and thank you for reaching out here on our forums regarding the slow upload speeds you've been experiencing. I would love the opportunity to take a closer look into what's going on with your connection. Please send a Private Message with your name and address to begin, thanks! 

 

To send a Private Message, please select my username ComcastStephani and then select Send a Message. 

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