1 Message
Upgrading my internet
I was trying to upgrade my internet and I keep getting a “your order deserves a little more attention” and to call but I haven’t had Luck with calling customer support that’s why I prefer doing it online. I saw others complain and customer support telling them to direct message but I can’t on the website or forums. Hopefully I get help here.
XfinityVictor
Official Employee
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2.1K Messages
2 years ago
@user_f3lnqc Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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