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user_b2y101
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Friday, October 25th, 2024 12:52 AM

Upgrading Internet speed

Good morning or evening when you read this! 
[Edited: "Personal Information"]

im having difficulty with upgrading my internet speed from 300 to 500mbs! The new plan is in the cart but the website won’t confirm it. I hope I don’t get charged an additional $10 for a service I don’t have yet! 

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21 days ago

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XfinityVictor

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873 Messages

21 days ago

 

user_b2y101 Hello, I hope you are having a wonderful day! I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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